Amazon Rolling Out Its Own Version Of The 'Geek Squad'

Online commerce giant Amazon is rolling out its own version of the Best Buy 'Geek Squad'.

Over the course of the last few months, Amazon has quietly been hiring in-house gadget experts to offer free Alexa consultations and product installations inside customer homes for a fee, according to Recode

The new service is aimed at helping customers set up a "smart home" -- a home equipped with systems (such as lighting and heating) controlled via apps and voice commands. 

While Amazon has a marketplace for third parties to offer home services like, these new smart-home-related services seem important enough to Amazon that it is hiring its own in-house experts. 

Amazon is currently charging $99 for installation services like setting up an Ecobee4 Alexa-enabled smart thermostat, though some services are discounted by 20 percent this week. 

Set-ups that take more than an hour may cost more. In eligible cities, shoppers can book the installations during the checkout process.

Amazon is also offering free, 45-minute “Alexa Smart Home Consultations.” The Amazon expert answers questions, demos Alexa-compatible gadgets and creates a personalized shopping list for the customer.

For more info, click here.


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