Seems like airlines aren't quite getting the hint that treating passengers like dirt is not going to fly anymore...
A southern California family is back home after getting kicked off a Delta flight from Hawaii. The Schear family says it bought a ticket for its toddler to use while in his car seat last week, but Delta employees told the father they needed the seat.
The father, Brian, tried to reason with the employees, but didn't get anywhere. The employees told the parents they would be tossed in jail if they didn't get off the plane. The family eventually left, scrambled for a hotel room and paid a reported $2,000 more to get back home. Here is video:
Delta claims the flight was not overbooked and it is looking into the situation.
Meanwhile, a New York family has filed a lawsuit against Delta after they say one of its agents knocked a cellphone out of their son's hand as they waited for a flight at LaGuardia Airport. Matthew Boggan and his family were headed to West Palm Beach on July 1, 2016 but their flight was delayed for 17 hours.
When an airline employee came out to update passengers on the status of the flight, the 12-year-old began filming the scene but he says a Delta employee knocked the phone from his hand and began yelling that it was illegal for him to make the recording.
Delta blames the delay on bad weather and said Matthew interfered with the agent's ability to communicate with passengers.
(Photo credit: Joe Raedle)