SunPass Customers Are Getting Billed Again, But Fixes Could Take A While

SunPass customers are getting billed again, but it could be a while before all accounts are settled.

The state vendor responsible for SunPass billing reportedly has a history of mishandling customer accounts.

Conduent State and Local Solutions reportedly mishandled accounts while updating tolling systems in at least seven other states.

It takes an average of two-years to process all of the toll charges, complete investigations, and audits of Conduent contracts.

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