American Airline Staffing Mix-Up Will Cost $10 Million To Clear Up

American Airlines will pay about $10 million to fix the pilot-scheduling mix-up that left nearly 15,000 flights unstaffed around Christmas.

American reached a deal late last week to pay pilots double wages for working some flights that were short-staffed after an error in the crew-scheduling system.

Experts believe the settlement will deflect bad publicity and passenger concern over possible flight cancellations.


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